Please make sure you have read our Return/Exchange Policy. Then click on the link above to download and print the Return/Exchange Form from PortiaJewelry.com (MS Word Doc)

Instructions are included on the form. However, YOU MUST contact customer service to notify us of the return/exchange for the following reasons:

-To avoid the 20% restocking fee for returns and exchanges
-To reserve your item(s) you wish to exchange
-To obtain shipping costs for your exchange 

If you have difficulty accessing this document, please contact us!